Privacy Policy of www.panamar.it

This Website collects Personal Data from Users who interact with the Website www.panamar.it.

Data Controller

Company : Panamar S.n.c

Registered office : Via Mirabella Eclano 59 D / E - 00132 Rome (RM)

Owner contact email : [email protected]

Types of Data collected

The types of data processed are:

  • USER DATA
  • COMPANY DETAILS
  • PURCHASING MANAGER
  • REGISTERED OFFICE
  • CONTACTS
  • GOODS DESTINATION
  • MORE INFORMATION

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Website.

Among the Personal Data collected by this Website there are also those collected independently by third parties through Cookies.

The details on the Data collected will be provided in the dedicated section of this privacy policy or displayed directly before the Data is collected.

Method and place of processing of the collected Data

Processing methods

Panamar S.n.c adopts appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.

The processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated.

Technical measures

  • The software and databases used are audited for compliance with the principles of data-protection by design and data-protection by default
  • A Data Protection Officer is appointed
  • System administrators identified
  • Authorized persons for processing are identified
  • Vulnerability tests are performed and scheduled
  • There is an IT emergency management procedure
  • There is a procedure for managing the Data-Breach .

In addition to the Data Controller, the internal staff of the Panamar Snc company and external subjects such as suppliers of technical or logistical services, appointed when necessary as Data Processors by the Data Controller, may have access to the Data. / p>

The list of Managers can always be requested from the Data Controller.

Legal basis of the processing

The Data Controller processes the Personal Data relating to the User when one of the following conditions exists:

  • The User has given consent for one or more purposes of the Website
  • Processing is necessary for the execution of a contract with the User and / or for the execution of pre-contractual measures
  • Processing is necessary to fulfill a legal obligation to which the Data Controller is subject
  • The Processing is necessary for the performance of a task of public interest or for the exercise of public authority vested in the Owner
  • Processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.

It is always possible to ask the Data Controller to declare the legal basis of each treatment, if this serves to comply with the law, required by a contract or necessary to conclude a contract.

Retention period

Panamar S.n.c retains the Customer's Personal Data for the duration provided for by the civil code, the criminal code and the laws, regarding liability, prescription and cooperation with the Judicial Authority. After this deadline, the Data will be destroyed.

When the processing is based on the User's consent, the Data Controller may keep the Personal Data longer until such consent is revoked.

Purpose of the processing

All the Data requested by this Website are necessary for the Website to function properly in accordance with the principles of data-protection by design and data-protection by default, the User's refusal to consent may make it impossible for this Website to provide a correct and complete Service.

In the same way, the use of Cookies or other tracking tools, by us or by the owners of the third party services used, has the purpose of providing the Service requested by the User as specified in the document and of the Cookie Policy.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

Details on the processing of Personal Data

Personal Data is collected by Panamar S.n.c for the purposes and use of the following services:

  • Contact the User
  • Online sales of goods and services
  • Statistics and behaviors
    • Analytics
    • Tag
    • Heat mapping and session recording
    • Chat
  • Site management services
    • Hosting
    • CMS
    • Plugins and Extensions
    • External content
  • Social Network

Information on Personal Data

Contact the User

The Personal Data required to contact the User are used to allow the provision of the services requested by the User or support for the same.

Contact by phone

Users who have provided their telephone number may be contacted for commercial or promotional purposes related to this Website, as well as to satisfy requests for support.

Personal Data collected:

  • Phone number
  • Name

Contact Forms (this Website)

The User, by filling in the various contact forms with his / her data, consents to their use to respond to requests for information, quotes, or any other nature indicated by the form header.

Personal Data collected:

  • Contact Form
    • Name
    • E-mail
    • Object
  • Consumers
    • Name
    • Surname
    • Cap
    • City
    • Province
    • E-mail
  • Become a Partner
    • Company name
    • Referrer
    • Address
    • City
    • Province
    • E-Mail
    • Phone
    • Mq. point of sale
  • Become Agent
    • Name
    • Surname
    • E-Mail
    • Phone
    • Region of belonging
    • Product sector

Online sales of goods and services

The Personal Data requested are used to allow the provision of the services requested by the User. or to finalize the sale, through payment, invoicing and possible delivery.

Payments by credit card, bank transfer or other instruments are concluded through appropriate payment management services. The data used for the payment are acquired directly by the payment service provider. Email messages regarding the successful purchase and invoice may be sent to the user.

PayPal (Paypal)

PayPal is a payment service provided by PayPal Inc. , which allows the User to make online payments. The data used for the payment are acquired directly by the payment service provider.

Personal Data collected:

  • E-Mail
  • Credit card details
  • Cookies
  • Usage Data

Place of processing:

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior and communicate with him in a timely manner.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. ("Google") . Google uses the Personal Data collected for the purpose of tracking and examining the use of this Website, compiling reports and sharing them with other services developed by Google.

Google may use Personal Data to contextualise and personalize the advertisements of its own advertising network.

Personal Data collected:

  • Cookies
  • Usage Data

Place of processing:

Hotjar Heat Maps & amp; Recordings (Hotjar Ltd.)

Hotjar is a heat mapping and session recording service provided by Hotjar Ltd . Hotjar respects generic “Do Not Track” headers. This means that the browser can tell the script not to collect any User data. This is a setting that is available in all major browsers. More information on opt-out from Hotjar is available here .

Personal Data collected:

  • Cookies
  • Usage data
  • Various types of Data as specified in the privacy policy of the service.

Place of processing:

Zendesk Chat

It helps us manage users who need immediate help. After having provided your consent and your Personal Data, you may be contacted for commercial or promotional purposes related to this Website, in order to satisfy the request for support.

Personal Data collected:

  • Cookies
  • Visitor path
  • Location
  • Platform
  • Device
  • IP address
  • Host Name
  • User Agent
  • Usage Data

Place of processing:

Site management services

These services are intended to host and operate key components of this Website, as well as improve the quality and delivery of content, including tools for managing and registering users, management of comments, of the database, etc. that making it possible to provide this Website and its contents.

The use of these tools involves the collection and processing of Personal Data. Some of these services work through servers geographically located in different places, making it difficult to determine the exact place where Personal Data is stored.

HOST SpA

Host SpA hosts the key components of this Website, making it possible to provide this Service from a single platform.

The Personal Data provided by the Customer may be processed, both manually and by automated means, by HOST SpA , Corso Svizzera 185, 10149, Turin.

Personal Data collected:

  • IP numbers
  • Domain names
  • Traffic data
  • Usage Data

Place of processing:

This processing is necessary for the execution of the obligations deriving from the contractual relationship and, therefore, does not require the Customer's consent. Pursuant to art. 7, d. lgs. 196/2003, the Customer may exercise the relative rights, including consulting, modifying, deleting their data or opposing their processing for legitimate reasons, by contacting the owner HOST Spa , Corso Svizzera, 185, 10149, Turin.

Joomla 3.x

This Website has been created with the CMS Joomla which allows you to carry out the activities of the Website in complete safety.

Personal Data collected:

  • Name
  • E-mail
  • Usage Data

Place of processing:

VirtueMart

VirtueMart of iStraxx UG (haftungsbeschränkt) is an e-commerce system that allows the online sale of Panamar Snc products and in addition to contact with the customer to all the accessory and complementary functions to the sale such as the assignment of a specific price list, the display of a specific catalog, the search and choice of suitable products, the placing in the cart, the purchase and tracking of the package.

Personal Data collected:

  • USER DATA
    • Name
    • Email
  • COMPANY DATA
    • Company name
    • Status
    • VAT number
    • Tax Code
  • PURCHASING MANAGER
    • Purchasing manager - Surname
    • Purchasing manager - Name
    • Agent Name
    • Purchasing group name
  • REGISTERED OFFICE
    • Registered office - Address
    • Registered office - City
    • Registered office - Zip code
  • CONTACTS
    • Phone
    • Mobile
    • website
  • GOODS DESTINATION
    • Destination Goods - Address
    • Destination Goods - City
    • Destination - Postcode
    • Destination - Province
    • Destination - Country
  • MORE INFORMATION
    • Product sector
    • Type of business

Place of processing:

Acyba.com - AcyMailing

It is a service for managing newsletters and contacts, used for communication with customers and marketing related to the services provided by this website.

Personal Data collected:

  • E-mail
  • Name
  • Cookies
  • Usage Data (IP addresses and static e-mails)

Place of processing:

Fox Contact

Fox Contact is an extension of the Joomla contact form. It helps to collect user data that can be registered for contact purposes to respond to requests for information, quotes, or any other nature indicated by the form header.

Personal Data collected:

  • Name
  • E-mail
  • Phone
  • Country
  • City

Place of processing:

  • Italy (European Union)
  • Privacy Policy (not declared by the supplier)

RSJoomla - RSFirewall

RSFirewall is a Security Service used to protect the Website from intrusions and hacker attacks. RSFirewall is always up to date with the latest known vulnerabilities and security updates. For security purposes, it may collect some Personal Data.

Personal Data collected:

  • IP addresses
  • Country of origin
  • Usage Data

Place of processing:

Google reCAPTCHA (Google Inc.)

Google reCAPTCHA is an anti SPAM protection system provided by Google Inc. used to protect the Website from unwanted e-mails.

Personal Data collected:

  • Cookies
  • Usage data

Place of processing:

Google Fonts (Google Inc.)

Google Fonts is a font style visualization service managed by Google Inc. which allows you to integrate such contents within the Website.

Personal Data collected:

  • Usage data
  • various types of Data as specified in the privacy policy of the service.

Place of processing:

YouTube video widget (Google Inc.)

YouTube is a video content viewing service provided by & nbsp; Google Inc. which allows you to integrate such contents within the Website.

Personal Data collected:

  • Cookies
  • Usage data

Place of processing:

Social Network

This type of service allows interaction with social networks or other external platforms directly from the pages of this Website. The interactions and information acquired from this Website are in any case subject to the settings User privacy relating to each social network.

In the event that an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, it collects traffic data relating to the pages in which it is installed. < / em>

Like button and Facebook social widgets (Facebook, Inc.)

The "Like" button and the Facebook social widgets are services for interacting with the Facebook social network, provided by Facebook, Inc.

Personal Data collected:

  • Cookies
  • Usage data

Place of processing:

+1 button and Google+ social widgets (Google Inc.)

The +1 button and the Google+ social widgets are services for interacting with the Google+ social network, provided by Google Inc .

Personal Data collected:

  • Cookies
  • Usage data

Place of processing:

Linkedin button and social widgets (LinkedIn Corporation)

The LinkedIn button and social widgets are services for interacting with the Linkedin social network, provided by LinkedIn Corporation .

Personal Data collected:

  • Cookies
  • Usage data

Place of processing:

Tweet button and Twitter social widgets (Twitter, Inc.)

The Tweet button and the Twitter social widgets are services for interacting with the Twitter social network, provided by Twitter, Inc .

Personal Data collected:

  • Cookies
  • Usage data

Place of processing:

User rights

Users can exercise certain rights with reference to the Data processed by the Data Controller.

The User can exercise all the rights listed below, in any other case, the User can contact the Owner to find out which rights are applicable in his case and how to exercise them.

In particular, the User has the right to:

Withdraw consent at any time . The User can revoke the consent to the processing of his / her personal data previously expressed.

Oppose the processing of your data . The User may object to the processing of their data when it occurs on a legal basis other than consent. Further details on the right to object are indicated in the section below.

Access your Data . The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.

Verify and ask for rectification . The User can verify the correctness of their Data and request its updating or correction.

Obtain the limitation of treatment . When certain conditions are met, the User may request the limitation of the processing of their Data. In this case, the Data Controller will not process the Data for any other purpose than their conservation.

Obtain the cancellation or removal of your Personal Data . When certain conditions are met, the User can request the cancellation of their data by the Owner.

Receive your data or have it transferred to another owner . The User has the right to receive his / her Data in a structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain its unhindered transfer to another owner. This provision is applicable when the Data is processed with automated tools and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures connected to it.

Submit a complaint . The User can lodge a complaint with the competent personal data protection supervisory authority or take legal action.

Details on the right to object

When personal data are processed in the public interest, in the exercise of public authority vested in the owner or to pursue a legitimate interest of the owner, users have the right to object to the processing for reasons connected to their particular situation .

Users are reminded that, if their Data are processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if the Data Controller processes Data for direct marketing purposes, users can refer to the respective sections of this document.

How to exercise your rights

To exercise the User's rights, users can direct a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within one month.

Applicability of the higher level of protection

While most of the provisions of this document apply to all users, some are expressly subject to the applicability of a higher level of protection to the processing of Personal Data.

This superior level of protection is always guaranteed when the processing:

is performed by a Data Controller based in the EU; that is, it concerns Personal Data of users located in the EU and is functional to the offer of goods or services for consideration or free of charge to such users; that is, it concerns Personal Data of users located in the EU and allows the Data Controller to monitor the behavior of such users to the extent that such behavior takes place within the Union.

Cookie Policy

This Website uses Cookies. To learn more and to read the detailed information, the User can consult the Cookie Policy.

Further information on treatment

Defense in court

The User's personal data may be used by the Owner in court or in the preparatory stages for its eventual establishment for the defense against abuse in the use of this Website or related Services by the User.

The User declares to be aware that the Owner may be obliged to disclose the Data by order of the public authorities.

Specific information

At the request of the User, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific services, or the collection and processing of personal data.

System Log and Maintenance

For needs related to operation and maintenance, this Website and any third party services used by it may collect system logs, i.e. files that record the interactions and which may also contain Personal Data, such as the User IP address.

Information not contained in this policy

Further information in relation to the processing of personal data may be requested from the Data Controller at any time using the contact details.

Response to “Do Not Track” requests

This Website does not support “Do Not Track” requests.

To find out if any third-party services used support them, the User is invited to consult the respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by informing users on this page and, if possible, on this Website as well as, if technically and legally feasible, by sending a notification to users through one of the contact details held by the Owner. Please therefore consult this page regularly, referring to the date of the last modification indicated at the bottom.

If the changes concern treatments whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.

Definitions and legal references

Personal Data (or Data)

Any information that, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable constitutes personal data.

Usage Data

This is information collected automatically through this Website (including from third-party applications integrated into this Website), including: the IP addresses or domain names of the computers used by the User who connects with this Website, the addresses in URI (Uniform Resource Identifier) ​​notation, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the 'Application, with particular reference to the sequence of the pages consulted, to the parameters relating to the operating system and the IT environment of the User.

User

The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Interested

The natural person to whom the Personal Data refers.

Data Processor (or Manager)

The natural person, legal person, public administration and any other body that processes Personal Data on behalf of the Data Controller, as set out in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, Service or other body which, individually or together with others, determines the purposes and means of the processing of Personal Data and the tools adopted, including the security measures relating to operation and use of this Website. The Data Controller, unless otherwise specified, is the owner of this Website.

Website (or Site)

The hardware or software tool through which the Personal Data of Users are collected and processed.

Service

The Service provided bythis Website as defined in the relative terms (if available) on this Website / application.

European Union (or EU)

Unless otherwise specified, any reference to the European Union contained in this document is intended to be extended to all current member states of the European Union and the European Economic Area.

Cookies

Small portions of Data stored in the User's devices.

Legal references

This privacy statement has been drawn up on the basis of multiple legislative systems, including articles. 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy policy applies exclusively to this Website.

Last modified: May 30, 2018